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Workforce Business and Professional Development Course Catalog is a Program

Workforce Business and Professional Development Course Catalog

Self-paced

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Full program description

We offer courses ranging from beginner to advanced courses in Microsoft Office, project management, career development, administration, human resources, sales and marketing, supervision and management, workplace essentials, and more. Most courses are available in Spanish. Contact us today to customize your training experience to deliver results proven to increase employee productivity, efficiency and customer satisfaction. 

All Courses support Key Skills or Competencies within each category listed above. Examples are shown below:

Administration -- Administrative Office Procedures, Customer Support, Telephone Etiquette, Meeting Management, Organizational Skills, Social Media in the Workplace, Basic Bookkeeping

Career Development -- Self Leadership, Goal Setting and Getting Things Done, Ten Soft Skills You Need, Emotional Intelligence, Job Search Skills, Personal Productivity, Public Speaking, Networking (Outside/Within), Women in Leadership

Computer/Technology Skills -- Microsoft Office 2016 (Individual or Suite) - Access, Word, Excel, PowerPoint, Outlook, AWS Cloud Foundations and AWS Architect

Communication/Customer Service -- Contact Center Training, Communication Strategies, Interpersonal Skills, Business Writing, Handling a Difficult Customer, Telephone Etiquette, Appreciative Inquiry, Telework and Telecommuting

Digital Skills and Automated Environments -- Cybersecurity, Mobile Learning, Telework and Telecommuting, Digital Citizenship, Social Media in the Workplace, Adult Learning (Mental and Physical Skills)

Human Resources -- Hiring Strategies, Onboarding Millennials, Workplace Diversity and Inclusion, Workplace Harassment/Violence, Business Ethics, Employee Recruitment, Employee Recognition, Health and Wellness at Work, Generation Gaps, Universal Safety Practices

Personal Enrichment -- Increasing Your Happiness, Managing Personal Finances, Work-Life Balance, Stress Management, Social Intelligence

Presentations/Sales -- Assertiveness and Self-Confidence, Negotiation Skills, Presentation Skills, Facilitation Skills, Proposal Writing, Contract Management, Sales Fundamentals, Marketing Basics

Problem Solving/Critical Thinking --Creative Problem Solving, Appreciative Inquiry, Design Thinking, Attention Management, Risk Assessment and Management

Project Management/Operations -- Project Management Prep, Lean Process and Six Sigma, Business Succession Planning, Ten Soft Skills You Need, Supply Chain Management, Contract Management, Servant Leadership

Leadership/Supervision and Management -- Being a Likable Boss, Change Management, Developing Corporate Behavior, Delivering Constructive Criticism, Team Building through Chemistry, Employee Motivation, Budgets and Financial Reports, Coaching and Mentoring, Supervision 101, Team Building for Managers

Teamwork/Collaboration --Diversity and Inclusion, Generation Gaps, Virtual Team Building, Emotional Intelligence, Improving Mindfulness, Civility in the Workplace, High Performance Teams (Inside Company/Remote)

Workplace Safety -- Office Safety, Universal Safety Practices, Safety for Everyone (3-course Suite), [OSHA 2203, see Construction Technology in WED]